Duolingo AI-First: How It Built 148 Courses in a Year (2027)
A sourced breakdown of Duolingo's AI-first memo and 148 AI-built courses, plus a step-by-step playbook for product teams to apply this month.
Spencer Shulem
Shopify's Reflexive AI Memo: How Product Teams Apply It in 2027
What Tobi Lütke's Shopify AI memo requires, with sourced quotes, plus memo, headcount, and review templates product teams can apply in 30 days.
How Intercom Doubled R&D Output With AI Agents (2027 Guide)
How Intercom hit 2x R&D output with Claude Code: merged PRs metric, auto-approved PRs, a 267-skill plugin repo, token spend, and steps to copy it.
6 Best Product Feedback Tools for Release Planning (2027)
Compare 6 product feedback tools that link customer evidence to release scope and notify customers when features ship. Includes table, checklist, and FAQ.
How to Present Voice of Customer Data to Your Product Team (2027)
A decision-first method for presenting VoC data to product teams: one page per decision, ARR-sized evidence, quotes, clips and an explicit ask.
The 7 Best Tools to Collect and Analyze Product Feedback (2027)
Compare 7 tools to collect and analyze product feedback across calls, Slack, tickets, boards and surveys. Honest limitations and a comparison table.
The 6 Best Tools to Analyze Open-Ended Survey Responses (2027)
Compare 6 tools to analyze thousands of open-ended survey responses: codeframes, AI coding accuracy checks, segment themes, and a 5-day readout workflow.