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Spencer Shulem

Spencer Shulem

Before starting BuildBetter, I consulted for startups around product. Working for Seed -> Series B companies helping them hire, scale, and build out their first product teams as VP/Head of Product.

Top User Feedback Management Tools for SaaS CS Teams (2024)

Discover the top AI-powered user feedback management tools for SaaS CS teams in 2024—featuring BuildBetter’s all-in-one platform, Enterpret, Unwrap.ai, Viable, Chattermill, Thematic, and SentiSum—to streamline feedback analysis, drive actionable insights, and boost customer success.

7 Best AI Tools for Product Managers to Boost Efficiency (2025)

Discover the top 7 AI tools for product managers. Streamline workflows, analyze feedback, and drive smarter decisions with these must-have solutions.

Do they own your data? Fathom.video Privacy Policy Reviewed.

Issues include the collection and use of meeting content for service improvement, sharing data with third-party service providers, data retention policies, and potential challenges with regulatory compliance like GDPR and HIPAA.

Top 5 AI Tools for Processing Unstructured Customer Data

Top 5 AI Tools for Processing Unstructured Customer Data

Explore five AI tools that efficiently process unstructured customer data, enabling teams to gain insights and enhance decision-making.

How to Automate Customer Feedback Documentation: A Step-by-Step Guide

How to Automate Customer Feedback Documentation: A Step-by-Step Guide

Streamline your customer feedback process with AI automation to save time, improve accuracy, and gain actionable insights for growth.

7 Ways to Transform Customer Calls into Actionable Product Insights

7 Ways to Transform Customer Calls into Actionable Product Insights

Learn how to turn customer calls into valuable product insights through AI transcription, sentiment analysis, and effective categorization.

Do they own your data? Otter.ai Privacy Policy Reviewed.

Companies handling highly sensitive calls face significant privacy concerns when using Otter.ai for call recording, including data usage for AI training, third-party data sharing, and compliance challenges with regulations like GDPR and HIPAA.