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Spencer Shulem

Spencer Shulem

Before starting BuildBetter, I consulted for startups around product. Working for Seed -> Series B companies helping them hire, scale, and build out their first product teams as VP/Head of Product.

How to Analyze Customer Feedback with AI: Step-by-Step Guide (2026)

How to Analyze Customer Feedback with AI: Step-by-Step Guide (2026)

B2B product teams receive feedback from 15+ channels, and 80% of it is unstructured. This step-by-step guide shows you how to use AI to collect, centralize, analyze, and act on customer feedback—turning raw signal into confident product decisions.

25 Best AI Tools for Product Managers and Teams in 2026

25 Best AI Tools for Product Managers and Teams in 2026

A definitive guide to the 25 best AI tools for product managers and product teams in 2026. Covers six essential categories—from feedback analysis and roadmap planning to meeting intelligence and analytics—with pricing, key features, and a decision framework for building your ideal PM AI stack.

30 Best User Feedback Tools for Product Teams in 2026

30 Best User Feedback Tools for Product Teams in 2026

A comprehensive guide to the 30 best user feedback tools for product teams in 2026, organized across six categories. Includes pricing, key features, and a decision framework to help you build the right feedback stack for your team.

Best Vitally Alternatives for Product-Led Teams in 2026

Best Vitally Alternatives for Product-Led Teams in 2026

Vitally's opaque pricing, external analytics dependencies, and limited AI capabilities are driving PLG teams to explore alternatives. This guide compares the 7 best Vitally alternatives in 2026, with detailed evaluations on conversation intelligence, time-to-value, and total cost of ownership.

NLP vs. Traditional VoC Analysis Methods

NLP vs. Traditional VoC Analysis Methods

NLP transforms VoC for B2B: it analyzes all feedback in real time, revealing sentiment and trends manual methods miss.

15 Best AI Tools for Voice of Customer Analysis in 2026

15 Best AI Tools for Voice of Customer Analysis in 2026

Compare 15 AI Voice of Customer tools with features, integrations, pricing, and real-time sentiment insights to improve CX and reduce churn.

Team Collaboration Score Calculator

Team Collaboration Score Calculator

Evaluate your team's collaboration with our free calculator! Rate communication, trust, and more to get a clear score and actionable insights.