How to Test Product Ideas Inside a Two-Week Sprint in 2026
A 5-step method to test product ideas inside a two-week sprint or Shape Up cycle: set an appetite, match the test to the question, and decide at planning.
Spencer Shulem
How to Onboard Customers to a New Feature So They Use It (2026)
Customers not using your new feature? A 5-step method to get requesting accounts to a first completed job on their own data, with a worked example.
Synthetic Personas vs Digital Twins for Product Research
A synthetic persona models a segment; a digital twin models one person. When to use each, how to validate them, and consent for twins.
Best Free Screen Recorder With System Audio on Mac (2026)
macOS tools don't capture system audio alone. Compare BB Recorder, OBS Studio and QuickTime with a virtual audio device, plus permissions and consent.
How to Analyze Multilingual Customer Feedback With AI
Six steps for multilingual customer feedback: keep originals, translate for analysis, use one taxonomy, check with native speakers, compare themes.
Best AI Sales Call Preparation Tools With Account History
What a strong sales call prep brief contains, a free manual method using your CRM and notes, and how to evaluate AI call prep tools with account history.
How to Detect Emerging Customer Issues Across Calls and Tickets
A six-step early-warning method: one taxonomy, per-theme baselines, smart alerts, quote review, owner routing and fix confirmation. Plus false alarms.