BuildBetter adds Fireflies AI integration
Introducing the BuildBetter and Fireflies.ai Integration: Unlock Customer Insights from Your Meetings
We're excited to announce our new integration with Fireflies.ai, bringing powerful BuildBetter customer insights directly to the thousands of teams already using Fireflies for meeting transcription and notes. With existing integrations like Gong, Chorus, and Clari Copilot already part of the BuildBetter ecosystem, Fireflies.ai now joins our growing suite of powerful call and conversation intelligence integrations. These integrations are most helpful for teams who already have a call recording solution and do not wish to use the BuildBetter meeting bot but still want the powerful qualitative analysis, insights, and workflow automations of the BuildBetter platform.
Why Integrate BuildBetter with Fireflies.ai?
Many teams love using Fireflies.ai for meeting transcription and note-taking, yet struggle to fully leverage the wealth of customer insights buried within those conversations. With our new integration, BuildBetter helps teams seamlessly extract actionable product and customer insights from Fireflies meeting transcripts without the need to switch or adopt new note-taking tools.
Easily Convert Fireflies Notes into Customer Insights
Once you integrate Fireflies.ai with BuildBetter, every meeting transcript you capture with Fireflies becomes instantly available for deep analysis. Our AI-driven platform automatically identifies valuable insights, highlighting trends, customer pain points, and critical product feedback. Your teams can now:
- Centralize insights from all customer-facing calls directly into BuildBetter.
- Efficiently identify key themes and product priorities from Fireflies transcripts.
- Improve cross-functional alignment between Customer Success, Product, and Sales teams by effortlessly sharing actionable insights.
How to Get Started
Connecting your Fireflies.ai account to BuildBetter is quick and simple:
- Navigate to your BuildBetter Integrations settings.
- Select Fireflies.ai and follow the prompts to connect your account.
- Instantly start gaining valuable insights from your next meeting.
Book a time with our Sales team to learn more and get started importing your Fireflies meetings!
FAQ
Can I use this alongside Chorus, Gong, or Clari Copilot integrations?
Yes! The Fireflies integration complements existing integrations with Chorus, Gong, and Clari Copilot, providing flexibility for your team regardless of your preferred meeting platform.
Is historical data from Fireflies available in BuildBetter?
Absolutely. Historical Fireflies transcripts can be imported upon request. Contact our support team, and we'll assist you with the process.
Will this integration affect the security of my data?
Not at all. We maintain rigorous security and privacy standards, ensuring your customer data remains safe and compliant with GDPR, SOC 2, and HIPAA.
We're thrilled to help teams using Fireflies.ai maximize their customer insights and deliver even better product experiences with BuildBetter.