Do they own your data? Fibery Privacy Policy Reviewed.
Fibery achieves a 6/10 enterprise readiness score - partially ready for large organizations. Strong in workflow automation and team collaboration, but enterprise buyers should note gaps in advanced security features and compliance certifications before deployment.
Final Enterprise Readiness Rating: 6/10
⚠️ Partially ready (Reviewed 2026).
|
Area |
Verdict |
Notes |
|---|---|---|
|
Data Residency & Storage |
⚠️ Partial |
Policy mentions international transfers but provides no data residency options or geographic controls |
|
AI Model Use |
❌ High Risk |
Policy mentions 'AI features' and 'AI Additional Terms' but provides no details about model usage, training, or enterprise controls |
|
Data Minimization |
⚠️ Partial |
Collects standard SaaS data but extensive analytics and metadata collection without clear minimization options |
|
Privacy Controls |
✅ Good |
Provides administrator controls and user management but limited granular privacy settings |
|
Compliance & Auditability |
⚠️ Partial |
Strong GDPR compliance and audit logs, but no mention of SOC 2, ISO 27001, or HIPAA certifications |
|
Consent Handling |
✅ Good |
Provides clear consent mechanisms and opt-out options for marketing communications |
|
Model Explainability |
❌ High Risk |
No information provided about AI model explainability, logging, or observability features |
|
Data Retention & Deletion |
✅ Good |
Provides specific retention periods and deletion processes, though some limitations exist |
|
Third-Party Sharing |
✅ Good |
Clear disclosure of third-party sharing scenarios with no data selling commitment |
⚠️ Recommendation for Enterprises:
Adopt Fibery with caution. Be especially careful if you handle:
- Health data requiring HIPAA compliance
- Financial data requiring strict residency controls
- Highly sensitive AI-processed content requiring explainability
Instead, consider AI tools that:
- Provide data residency controls
- Offer transparent AI model usage and bring-your-own-model options
- Achieve SOC 2 Type II and industry-specific certifications
- Implement comprehensive AI explainability features
Better Alternative:
✅ BuildBetter.ai — GDPR, SOC 2 Type 2, and HIPAA compliant
✅ Zero training on customer data
✅ You own your data. Fully opt-in privacy model.
🔍 Fibery Privacy Policy – Enterprise Risk Assessment
Audience: Security-conscious enterprise organizations evaluating Connected workspace for product teams with AI features for internal use in highly sensitive or regulated environments (e.g. legal, healthcare, finance, tech/IP-heavy orgs).
⚠️ Where Fibery Falls Short – Critical Gaps
🔒 1. Data Residency & Storage
Quote: "Fibery may transfer your Personal Data to countries other than the one in which you live. We deploy the following safeguards if Fibery transfers Personal Data originating from the European Union or Switzerland to other countries not deemed adequate under applicable data protection law"
Risk: Enterprises in regulated industries need guaranteed data residency to comply with local laws. Without geographic controls, companies cannot ensure compliance with regulations like GDPR Article 44 or industry-specific requirements.
Enterprise Issue:
- No data residency guarantees
- Cross-border transfers without enterprise consent
- No on-premises or VPC deployment options mentioned
Verdict: ⚠️ Geographic blindness - no control offered
🧠 2. AI Model Use
Quote: "PRODUCT: Connected workspace for product teams with AI features"
Risk: Complete lack of AI transparency is unacceptable for enterprises handling sensitive data. Without knowing what models are used, how data flows to them, or control mechanisms, enterprises cannot assess or mitigate AI-related risks.
Enterprise Issue:
- No information about AI model providers
- No bring-your-own-model options
- Zero visibility into AI data processing
Verdict: ❌ AI black box - zero transparency or control
📊 3. Data Minimization
Quote: "Services Metadata and Analytics: We collect analytics information when you use our Website and Service to help us improve services and optimize our users' experience. In the Service, this analytics information consists of the feature and action of the Service being used, the associated account name, the user ID and IP address"
Risk: While data collection appears reasonable for service provision, the lack of granular controls over analytics and metadata collection creates compliance risks for enterprises with strict data minimization requirements.
Enterprise Issue:
- Extensive analytics collection by default
- No opt-out mechanisms for metadata collection
- Limited granular data collection controls
Verdict: ⚠️ Reasonable collection scope but lacks granular controls
⚙️ 4. Privacy Controls
Quote: "Customer may, for example, use the Services to grant and remove access to an Instance, assign roles and configure settings, access, modify, export, share, and remove Customer Data, and otherwise use the Services"
Risk: Good foundational controls exist, but enterprises need more granular privacy settings to meet diverse regulatory requirements across different data types and user roles.
Enterprise Issue:
- Limited granular privacy controls
- No mention of data classification controls
- Insufficient role-based privacy settings
Verdict: ✅ Solid admin controls with room for improvement
📦 5. Compliance & Auditability
Quote: "As part of the Fibery's technical solution we are preserving the change history in the AuditLogs. While Fibery retains all change history, specific data in the Audit Log is not subject to recovery according to our internal security policies"
Risk: While audit logs exist, the lack of major compliance certifications (SOC 2 Type II, ISO 27001, HIPAA) makes it difficult for regulated enterprises to demonstrate compliance to auditors and stakeholders.
Enterprise Issue:
- No SOC 2 Type II certification mentioned
- No ISO 27001 certification
- No HIPAA compliance claims
- Audit log recovery limitations
Verdict: ⚠️ GDPR compliant but missing key enterprise certifications
📬 6. Consent Handling
Quote: "You may opt out of receiving promotional communications from Fibery by using the unsubscribe link within each email or emailing us to have your contact information removed from our email list or registration database"
Risk: Good basic consent handling, but enterprises often need more sophisticated consent management for complex data processing scenarios across multiple jurisdictions.
Enterprise Issue:
- No automated consent management workflows
- Limited consent granularity
- No consent analytics or reporting
Verdict: ✅ Solid consent framework with clear opt-outs
🔍 7. Model Explainability
Risk: Enterprises handling sensitive data require full transparency into AI decision-making processes for compliance, audit, and risk management purposes. Complete lack of explainability information is a deal-breaker for many regulated industries.
Enterprise Issue:
- No AI decision logging
- No model explainability features
- Zero AI observability tools
Verdict: ❌ Complete AI opacity - fails enterprise transparency requirements
🧼 8. Data Retention & Deletion
Quote: "Other Instance Data submitted to the Service will be removed or obfuscated within 6 months after the Service License expiration, unless we're explicitly instructed by the Customer to remove data immediately"
Risk: Good retention framework, but the 6-year retention for some data and audit log recovery limitations may not align with all enterprise requirements for immediate deletion capabilities.
Enterprise Issue:
- 6-year retention period may exceed requirements
- Audit log data not recoverable
- Limited immediate deletion guarantees
Verdict: ✅ Clear retention policies with reasonable timelines
🤝 9. Third-Party Sharing
Quote: "We do not sell your Personal Data or other Data. Additional information about the the sub-processors we use to support delivery of our Services is available as part of our Data Processing Addendum per request"
Risk: Good transparency about third-party relationships, but enterprises need more detailed subprocessor information and potentially stronger contractual commitments about data sharing limitations.
Enterprise Issue:
- Subprocessor list only available on request
- Limited control over third-party integrations
- No detailed data sharing agreements disclosed
Verdict: ✅ Transparent about sharing with reasonable controls
✅ What Fibery Does Right (Credit Where It's Due)
- Strong GDPR compliance framework
- Clear data retention and deletion policies
- Transparent about not selling personal data
- Comprehensive audit logging capabilities
- Good administrator controls for data management
Disclaimer: This evaluation is based solely on publicly available information and documentation. For formal enterprise vetting, always request a vendor's latest DPA, security whitepaper, and third-party audit reports.