Do they own your data? Tactiq Privacy Policy Reviewed.
Tactiq privacy review reveals partial enterprise readiness (4/10). While privacy controls are good, significant concerns around data residency, AI model risks, and data minimization make it unsuitable for high-security environments.
Final Enterprise Readiness Rating: 4/10
⚠️ Partially ready (Reviewed 2026).
|
Area |
Verdict |
Notes |
|---|---|---|
|
Data Residency & Storage |
⚠️ Partial |
Uses Google Cloud with some user control over storage location, but lacks clear data residency guarantees |
|
AI Model Use |
❌ High Risk |
References GPT/ChatGPT/LLM/OpenAI integrations but provides no details about data use or model control |
|
Data Minimization |
⚠️ Partial |
Collects meeting transcriptions plus standard user data, with automatic usage data collection |
|
Privacy Controls |
✅ Good |
Provides user-level storage controls and data deletion, but lacks enterprise admin controls |
|
Compliance & Auditability |
❌ High Risk |
GDPR compliance claimed but no SOC 2, ISO 27001, or HIPAA certifications mentioned |
|
Consent Handling |
❌ High Risk |
No mention of participant consent workflows for meeting recordings |
|
Model Explainability |
❌ High Risk |
No information about AI processing transparency or logging |
|
Data Retention & Deletion |
✅ Good |
Provides data retention limits and user-initiated deletion |
|
Third-Party Sharing |
⚠️ Partial |
Multiple third-party integrations with user control over some data sharing |
⚠️ Recommendation for Enterprises:
Adopt Tactiq with caution. Be especially careful if you handle:
- Confidential client communications
- Health, financial, legal, or regulated data
- Sensitive IP or trade secrets
Instead, consider AI tools that:
- Obtain SOC 2 Type II and ISO 27001 certifications
- Implement participant consent workflows
- Provide AI transparency and logging
- Offer enterprise admin controls and data residency guarantees
Better Alternative:
✅ BuildBetter.ai — GDPR, SOC 2 Type 2, and HIPAA compliant
✅ Zero training on customer data
✅ You own your data. Fully opt-in privacy model.
🔍 Tactiq Privacy Policy – Enterprise Risk Assessment
Audience: Security-conscious enterprise organizations evaluating Real-time meeting transcription and AI summaries for internal use in highly sensitive or regulated environments (e.g. legal, healthcare, finance, tech/IP-heavy orgs).
⚠️ Where Tactiq Falls Short – Critical Gaps
🔒 1. Data Residency & Storage
Quote: "Your data is transmitted securely over SSL and stored in Google Cloud... You can control where your transcription is stored using settings provided in the Tactiq web application"
Risk: Enterprises need guaranteed data residency compliance for regulatory requirements. Google Cloud storage without explicit regional controls creates compliance risks for GDPR, financial services, and healthcare data.
Enterprise Issue:
- No guaranteed regional data residency
- Relies entirely on Google Cloud without alternatives
- No on-premises or private cloud options
Verdict: ⚠️ Limited control with concerning defaults
🧠 2. AI Model Use
Quote: "If you are looking for information about privacy of GPT/ChatGPT/LLM/OpenAI integrations, please go to https://help.tactiq.io/en/articles/7907775-large-language-models-gpt-openai-privacy-and-tactiq"
Risk: Meeting transcriptions contain highly sensitive business discussions. Using external LLMs like OpenAI without clear data protection guarantees exposes confidential information to third parties with unknown data practices.
Enterprise Issue:
- External LLM usage not transparent in policy
- No bring-your-own-model options mentioned
- AI training data use unclear
Verdict: ❌ Black box AI with external dependencies
📊 3. Data Minimization
Quote: "We also automatically collect information how the Service is accessed and used. This Usage Data may include information such as your computer's Internet Protocol address... browser type, browser version, the pages of our Service that you visit"
Risk: Meeting transcriptions are inherently sensitive, but additional automatic data collection creates unnecessary exposure. Enterprise needs require minimal data collection with clear business justification.
Enterprise Issue:
- Automatic usage data collection
- Broad 'any other personal information' clause
- No granular data collection controls
Verdict: ⚠️ Broad data collection scope
⚙️ 4. Privacy Controls
Quote: "You can control where your transcription is stored using settings provided in the Tactiq web application... you can delete your account along with its data at any time"
Risk: Individual user controls are good but insufficient for enterprise governance. Organizations need workspace-level admin controls to enforce compliance policies across all users.
Enterprise Issue:
- No workspace-level admin controls mentioned
- Individual user control may conflict with compliance needs
- No bulk data management for organizations
Verdict: ✅ User empowerment with admin gaps
📦 5. Compliance & Auditability
Quote: "When we collect, store and use your personal information, we do so in accordance with the rules set down in the Australian Privacy Act 1988 (Cth) and, to the extent applicable, by the European Union General Data Protection Regulation"
Risk: Enterprise adoption requires industry-standard compliance certifications. Without SOC 2 Type II, ISO 27001, or HIPAA compliance, organizations cannot meet their own regulatory obligations or pass vendor risk assessments.
Enterprise Issue:
- No SOC 2 Type II certification
- No ISO 27001 mentioned
- No HIPAA compliance
- No audit trail capabilities described
Verdict: ❌ Fails enterprise compliance standards
📬 6. Consent Handling
Risk: Recording meetings without explicit participant consent creates massive legal liability. Enterprise tools must have built-in consent workflows, recording notifications, and compliance safeguards to avoid regulatory violations and lawsuits.
Enterprise Issue:
- No participant consent workflows
- No recording notification systems
- No legal safeguards for multi-party recordings
Verdict: ❌ Critical gap for meeting recordings
🔍 7. Model Explainability
Risk: Enterprises need visibility into AI processing for compliance, bias detection, and quality assurance. Black box AI systems create unacceptable risks for business decisions and regulatory scrutiny.
Enterprise Issue:
- No AI processing logs
- No model explainability features
- No observability into AI decisions
Verdict: ❌ Complete AI transparency failure
🧼 8. Data Retention & Deletion
Quote: "Tactiq will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy... you can delete your account along with its data at any time"
Risk: While user deletion is positive, enterprises need configurable retention policies and guaranteed post-termination data destruction for compliance requirements.
Enterprise Issue:
- No configurable enterprise retention policies
- No guaranteed post-contract data destruction timelines
- No bulk data deletion for organizations
Verdict: ✅ Reasonable retention with user control
🤝 9. Third-Party Sharing
Quote: "Please note that we use the following third parties to process your personal information: Google API Services, Google Sign-In, Google Cloud Platform, Google Firebase Services, Segment, Mailgun, Google Analytic, Stripe"
Risk: Extensive third-party ecosystem creates multiple points of data exposure. While no data selling is mentioned, the broad third-party access to sensitive meeting data increases enterprise risk surface.
Enterprise Issue:
- Multiple third-party processors
- No clear data sharing limitations
- Integration privacy depends on external policies
Verdict: ⚠️ Extensive third-party exposure
✅ What Tactiq Does Right (Credit Where It's Due)
- Clear user data ownership and control
- SSL encryption and Google Cloud security
- GDPR compliance framework
- User-initiated data deletion capability
- Transparent third-party processor listing
Disclaimer: This evaluation is based solely on publicly available information and documentation. For formal enterprise vetting, always request a vendor's latest DPA, security whitepaper, and third-party audit reports.