Shape Up Summary: Basecamp's Method and How to Run It With AI (2027)
A faithful Shape Up summary: appetite, pitches, betting table, six-week cycles, hill charts, plus how to pilot it and use AI prototyping in 2027.
Spencer Shulem
Opportunity Solution Tree: Build One From Real Customer Calls (2027)
Build an opportunity solution tree from 10-20 recorded customer calls. Step-by-step method, copyable template and a worked B2B example. 2027 guide.
AI Software Factories at Ramp, Uber, OpenAI & Vercel (2027)
How Ramp, Uber, OpenAI and Vercel run AI software factories with coding agents, and how to feed yours customer evidence so it builds the right thing.
How to Record Zoom, Meet & Teams Calls Locally, Free (2027)
Record Zoom, Google Meet and Teams calls on your own Mac or PC, free, with no cloud and no bot. Consent rules, setup steps and local Whisper transcription.
How to Turn Customer Calls Into Product Insights With AI
An 8-step method for turning customer calls into evidence-backed product insights with AI. Includes an extraction prompt, an insight template, a false-pattern checklist, and a hypothetical worked example.
How to Connect Sales Calls to Your Product Roadmap (2027)
A 6-step method to turn sales call feature requests into fair roadmap decisions, ranked by distinct accounts and pipeline. Templates and example included.
Ramp's $60B AI Bet: The Agents That Code and the One That Decides What to Build
How Ramp's Inspect coding agent and Voice of the Customer agent work, plus a 5-step method to point your AI coding agents at customer-validated work.